Betsy Knappen is a Neonatal Nurse Practitioner for Children’s Mercy Hospital in Kansas City. She is the Neonatal Abstinence Program Coordinator at Shawnee Mission Medical Center. Betsy was the lead NNP on the multidisciplinary team helping to develop a family centered Neonatal Abstinence Syndrome (NAS) protocol, standardized nursing education program, parent education program and support system which has resulted in improvement in care and consistency for families effected by NAS.